Move money the way you need it

We keep deposits simple. Pick bKash, Nagad or Rocket from the wallet row, enter the amount you want to add, and confirm the transaction in your wallet app. Your balance updates as soon as the payment clears — usually within a minute during business hours. No transfer codes, no wait. Your account shows the new balance right away, and you can start

using it across the lobby or hold it for later. We process deposits the moment your wallet confirms the send, so there's no extra approval step on our side once verification is complete.

Withdrawals go back to the same wallet you deposited from. Open the withdrawal screen, choose bKash, Nagad or Rocket, enter the amount you want to send, and submit the request. We check your verification status — if your account is verified, the payout processes within a few hours during working hours. If it's your first withdrawal or your details need a second

check, we'll ask for a document upload before releasing funds. Once approved, the money lands in your wallet and you'll see a notification on your account screen confirming the transfer.

We ask for verification to protect your balance and make sure withdrawals go to the right person. When you request your first payout, or if our system flags a transaction for review, you'll upload a photo of your national ID or passport and a recent utility bill or bank statement showing your address. The documents prove you own the account and the

wallet you're withdrawing to. Once we approve them — usually within a day — your account is verified for good, and future withdrawals process faster because we've already confirmed your identity. Keep the documents clear and readable so we can approve them on the first check.